Interviews patients to collect required registration data, and enters patient information into computer database. Obtains required signatures, assembles patient files, and forwards to nursing units. Directs or escorts patients to appropriate departments. Performs related duties such as filing reports, assembling pre-admission forms, answering telephones, updating computer records, and so forth.
ESSENTIAL JOB DUTIES:
Interviews patients or their representatives to collect and verify required data for registration form that includes name, address, phone number, attending physician and individual or agency responsible for hospital bill.
Enters patient information into computer database, as well as other information such as tests ordered by physician, and direct from lab slips.
Obtains required signatures on forms according to established procedures, and ensures information recorded is complete and accurate.
Assembles patient files that include registration forms, test requisitions, and photocopies of insurance cards, driver's license, and pre-admission orders. Delivers patient information and forms to appropriate units immediately.
Answers telephones and responds to inquiries according to established policies for release of information. Answers questions from nursing personnel and physicians' offices regarding admissions and patients' locations.
Responsible for obtaining required signatures for advance directives, financial assistance, and Medicare rules from patients. Refers more complex or difficult questions to supervisor.
Prepares medical clinic reports and records information in computer database for processing and billing.
Completes forms for following day pre-admissions that includes stamping forms and laboratory slips. Checks status of pre-admissions on scheduled day to determine if patients made appointments or require rescheduling.
Directs or escorts patients to assigned units according to established procedures except ICU and Transition.
Corrects or updates computer records to reflect changes in patient status, patient transfers, newborn admissions, and so forth. Ensures corrected information is forwarded to appropriate departments.
Requisitions and stores approved office supplies and forms.
Files records or documents for retrieval by other departments such as pathology, quality assurance, medical records, or administration.
Assists and trains volunteers to prioritize patients, give directions to patients and families, and provides transportation as needed.
Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work requires the analytical skills to read and understand instructions, add and subtract numbers, and make relatively straight forward comparisons between numbers and letters. Typing and/or computer skills.
Work requires the communication skills necessary to explain policies or procedures, relay patients needs to appropriate personnel, or otherwise communicate with others in situations requiring sensitivity and tact.
Work is performed in accordance with instructions and procedures but incumbents must organize the work, set priorities, and request occasional exceptions when necessary.
EDUCATION AND EXPERIENCE REQUIRED:
Work requires a High School level of communication and/or math skills and one to two years of previous experience plus three to six months of time on the job. Medical Terminology and at least two years of computer experience a requirement.
Must be willing to be flexible and work all shifts
Position Type : Pool/PRN/Per Diem
Shift : Other
Closing Date: 04/15/2023
Beth Cavanah - Director of Human Resources
615 Old Symsonia Rd
Benton, KY 42025